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Policy change
The fees at the Rotterdam Expat Centre are as follows:
Read moreIt is not possible to pay at the front desk of the Rotterdam Expat Centre.
Read moreBy bank or Creditcard.
Read moreYou will be asked for payment at the final stage of scheduling the appointment online.
Read moreThe person scheduling the appointment will have to pay in order for the appointment to be scheduled.
Read moreNo, you can't pay by invoice.
Read moreIND appointments within one immigration case per person are free.
Read moreBank appointments at the Rotterdam Expat Centre are still free of charge.
Read moreYou do not need to be married in order to be counted as one family.
Read moreThe refund will be made in two weeks.
Read moreThe pick-up location can still be changed if biometrics still need to be provided.
Read moreIt is possible to reschedule it to July. From 1st July you will pay for the service of the Expat Centre.
Read moreThis appointment can only be made at the official IND offices.
Read moreYou will be seen as a no-show.
Read moreThey will no longer be eligible for the discounted price.
Read moreEvery appointment is automatically allocated an appointment code.
Read moreYes, the Fees that have been mentioned are fixed and not negotiable.
Read moreYes, these charges are for both.
Read moreIf you are an Orientation Year Student or an entrepreneur that has been facilitated by Rotterdam Partners, you will not be subject to payment to make use of the one-stop-shop services.
Read moreIf you cancel your appointment prior to two working days before your appointment, or your appointment has been cancelled by us, you will receive a refund within 2 weeks after cancelling.
Read moreThe Rotterdam Expat Centre makes use of a no-show policy, which is to be applied if an individual is not present at the starting time of their appointment or has rescheduled/canceled their appointment within the two working days prior to their appointment.
Read moreYou can reschedule or cancel your appointment using the respective links in your confirmation email.
Read moreYou will be able to cancel/reschedule your appointment a maximum of two working days in advance in order to avoid our no-show policy.
Read more